Terms:
• You are required to read the ABTE Terms & Conditions of Engagement prior to any engagement with ABTE. If you have not received a copy of the said document, please request the same.
• Any financial engagement with ABTE will serve as confirmation that you have accepted the ABTE Terms & Conditions of Engagement.
• All quotes/invoices are issued subject to availability of the products at the time of the purchase.
• Pricing on imported goods are subject to exchange rate fluctuations.
• All prices quoted on one document is regarded as a package price. Any change to a quote/invoice will result in a change of individually priced items.
• Unless otherwise confirmed in writing payment requirement is 70% upon order, with the balance paid before loading of the delivery truck.
• All delivery costs must be paid prior to delivery.
• Goods are provided on an “as-is”, cash & carry basis.
• This quote is valid for 7 calendar days
EXCLUSIONS (Unless otherwise confirmed in writing):
• Ducting requirements have not been established and will be quoted and charged separately once requirements are confirmed.
• Labour, sealer and consumables for ducting installations.
• Exchange rate fluctuations on imported goods – variation on exchange rate from date of quote to date of payment.
• Product refurbishment requirements have not been established and will be quoted and charged separately once requirements are confirmed.
• Any civil work, like cutting roof for duct exit, sealing of roof, sealing the booth against the factory floor, or similar actions
• Replacement of hose fittings, plugs, bolts, links, brackets and consumable items are not included, unless quoted as part of an installation package.
• PIT INSTALLATION means the booth has no floor base. The client builds the base either as a brick wall on top of the floor, or as a pit. Client also supplies the steel floor “bed” on which the grids will rest. This is done by lip-channel frame and legs, with angle-iron squares on top of lip channel, to hold the grids – similar to an old style bed. A drawing will be supplied to give the concept, but the client needs to adjust it to the specific booth size, as well as suited to the grid sizes.
• Any electrical connection from main DB into equipment. Client’s electrician with Wireman’s license is required to execute this function. (ABTE technicians wire up any equipment, under supervision of client’s Master electrician.)
• Certificate of Electrical Competence.
• Electrical plug tops and/or connecting points external to the equipment unit.
• Any airline connection requirements into equipment.
• Any custom adjustments to be made to the relevant unit.
• All globe replacements, glass and rubber replacements.
• Diesel tank and diesel supply line to burner.
• Work done to compensate for an un-level floor.
• Damage repairs to any control panel or electrical/electronic component due to unstable voltage or incorrect electricity supply.
• Transport for delivery or relocation, truck loading and truck offloading.
• Offloading of heavy machinery, including rental of lifting equipment.
• Additional trips for delivery of products, due to client requirements.
• Additional fees for High-pressure delivery requirements/demands, due to deadlines or emergencies not residing with ABTE.
• Additional fees for service calls or demands not scheduled by ABTE.
• Procurement trip requirements not done on ABTE’s own scheduled arrangements, or not quoted and paid.
• Rental or supply of scaffolding.
• Rental or supply of special tools, concrete drills, jack hammers etc.
• Standing time of R 3 500 per day or part there-of, due to lack of electricity/compressed air and/or access to electricity/compressed air, floods, riots, extreme weather conditions, (outdoor work), strikes and anything not in control of ABTE, with the alternative of site evacuation & restart at later date, adding a travel cost implication. This includes a wasted day or wasted hours on client site due to these delays.
• Filter supply or replacement.
• Filter regulator for inside spray booth (i.e. connection for airline to spray gun hose).
• Additional escape doors or features required by your local Health & Safety By-Laws.
• Any additional Health & Safety equipment or site practices required by your local Health & Safety By-Laws.
• Wiring of control panels, where wiring has not been clearly marked by previous (other than ABTE) dismantlers.
• Restricted access of Technicians to client premises. Technicians must have access to the premises after hours and over weekends. A daily rate for delay/waste of R 3 500 will apply if technicians are prevented from working.
• Client staff will do the cleaning of the booth, following instructions of ABTE technicians.
Out-of-Town deliveries and installations – excluded items:
• Price of product delivery and off-loading.
• Technicians must have access to the client premises after hours and over weekends for out-of-town installations. A daily rate of R 4 500 per day will apply if technicians are prevented from working during these times. Alternatively, the client will give ABTE an instruction to adjust the price quoted and charged, for extended technician work days.
• Step-ladders for installation on out-of-town premises.
• Food and accommodation for technicians in areas outside 40 Km radius from Midrand Grand Central. Food requirement is 3 meals a day with high Protein
content. Accommodation requirement is a safe space, a decent bed with standard linen, hot water shower/bath facility, and a warm space in Winter.
• Where client pays for accommodation, the client is required to also arrange for accommodation at the end of the last day working day, meaning for that same night at the end of the last working day.
• Additional technician travel outside of Joburg area.
• Payment for semi-skilled local laborers supplied by client.
The client agrees:
• All quotes/invoices are issued subject to availability of the products at the time of the purchase.
• All prices quoted on one document is regarded as a package price. Any change to a quote/invoice will result in a change of individually priced items.
• Ownership of all supplied equipment and its components are confirmed as the property of ABTE until the client’s account with ABTE has been fully settled.
• This quote is valid for 7 calendar days. If this quotation is accepted, quoted rates are only valid for installation completion within 3 months of quotation date. Rates will be adjusted if installation is delayed beyond this time.
• Delivery is excluded unless confirmed in writing. Unless otherwise arranged, client must collect or accept delivery products and components within four weeks of quotation date, or an additional storage fee will apply.
• Storage for client equipment is only available at monthly rates, being R 1700 pm for 15 sqm or R 3400 pm for 30 sqm units. Expected delays in a client taking delivery of purchased equipment should be pre-arranged in writing with ABTE. Unexpected delays will be charged at above mentioned rates.
• ABTE will not be expected to turn pre-owned good into new goods, unless specifically quoted in writing to do so. ABTE does however guarantee all goods supplied to be in operational condition upon commissioning.
• Products bought as refurbished will take a minimum of 2 weeks to get through the refurb process depending on the size of the order.
• If products are not installed and put in use during the ABTE installation period, for whatever reason given by the client, the products will be regarded as installed, and later date call-outs to effect installation of any component, or a whole installation, will be regarded as a new job.
• In case of refurbished goods, the client will inform him/her self as to the level of refurbishment quoted for, so as not to expect refurbished goods to be turned into new goods.
• The client is required to alert ABTE in writing, within 7 calendar days after receiving a product, or components from ABTE, if there is a problem with the product or a component. Thereafter, ABTE has is no further obligation as to the quality and workability of that product, unless it falls under warrantee.
• To at all times have the purchased equipment duly serviced in accordance with the instructions issued by the manufacturer, as well as additional instructions that might come from ABTE, failing which any potential claims will become null and void and which failure will make the client liable for payment of any repairs required on the goods.
• Warranties cover factory faults or defects only. No damages caused by wear and tear, negligence, abuse, accident or causes unrelated to defective materials or manufacturer workmanship are covered.
• All ABTE products covered under warrantee, will be deemed “carry-in” warrantees. Should a product be required to be tested, the normal call-out fees will be apply.
• To engage a Voltage Balance specialist for the voltage balance of electrical supply to his premises. All repair, replacement and service costs on electronic and electrical equipment will be for the client’s account after commissioning, alternatively after 3 days of delivery. ABTE will automatically presume that the described damage has been caused by “Voltage Unbalance” unless otherwise proven by the client.
• A Snag List is not a reason to withhold payment amounts which are not relevant to the snag item or its value.
• To not give instructions, orders, or requests to ABTE technicians or staff, other than via ABTE management or the ABTE Logistics Manager.
• To not engage with ABTE sub-contractors in any way or form, but to refer any request/matter firstly to the ABTE Logistics Manager, or alternatively to ABTE Management.
• To engage in all ABTE communications in writing on WhatsApp, SMS Text Message or E-mail and to respond to communications received.
• That any information supplied regarding the accreditation of equipment, is supplied to the best of ABTE knowledge at the time, and it is the client’s duty to verify such information him/her self.
• If any issue needs to be raised, the following will apply:
• Client will inform ABTE of the issue in writing, being WhatsApp, Email or SMS Text Message.
• Client will confirm with ABTE that all their communications on the matter have in fact been received and/or understood.
• Client will allow ABTE to respond, propose a solution and/or correct any issues in an adult manner.
• Client agrees to resolve any disputes/disagreements with ABTE via a mutually agreed arbitrator.
• Clients and their staff are not allowed to give instructions to ABTE workers on site. Any client instruction, request or communication needs to be made to the designated ABTE Manager in charge alone. Any additional work done, time wasted, or errors made in this regard, will become payable by the client as additional fees.
• Tax Invoices are only issued upon payment of full outstanding amounts owing.
• If the client’s account with ABTE has not been settled, no warrantees or guarantees will be issued, or if issued, will become void.
• Should the client opt to cancel some or all of the deal a cancellation fee appropriate to the situation will be charged to the client, for an amount determined by ABTE.